{"id":40191,"date":"2019-02-03T23:06:17","date_gmt":"2019-02-03T22:06:17","guid":{"rendered":"https:\/\/www.pedifris.nl\/complaints\/"},"modified":"2026-02-05T12:00:55","modified_gmt":"2026-02-05T11:00:55","slug":"complaints","status":"publish","type":"page","link":"https:\/\/oldskoolbackup.pedifris.nl\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40191\" class=\"elementor elementor-40191 elementor-638\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-483f523 e-flex e-con-boxed e-con e-parent\" data-id=\"483f523\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c7d58bc elementor-widget elementor-widget-text-editor\" data-id=\"5c7d58bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Complaints<\/h1><p>We advise you to first report complaints to us using the form below. If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur. From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at <a href=\"http:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?hl=nl&amp;q=http:\/\/ec.europa.eu\/odr&amp;source=gmail&amp;ust=1505564137689000&amp;usg=AFQjCNGrTM9JJp0cD2Vsl-ADwwfOP24D8g\">http:\/\/ec.europa.eu\/odr<\/a> . If your complaint is not yet being handled elsewhere, you are free to file your complaint via the platform of the European Union.&#8221;    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bdcf3eb e-flex e-con-boxed e-con e-parent\" data-id=\"bdcf3eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86fdb97 elementor-widget elementor-widget-global elementor-global-39891 elementor-global-830 elementor-widget-ucaddon_content_accordion\" data-id=\"86fdb97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_content_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Content Accordion -->\n\t\t<link id='font-awesome-css' href='https:\/\/oldskoolbackup.pedifris.nl\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/oldskoolbackup.pedifris.nl\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Content Accordion *\/\n\n\n\n#uc_content_accordion_elementor_86fdb97 *{\n  box-sizing: border-box;\n}\n\n#uc_content_accordion_elementor_86fdb97 .uc_ac_box\n{\n  overflow:hidden;\n}\n\n#uc_content_accordion_elementor_86fdb97 .ue_heading_title\n{\n  margin:0;\n  flex-grow:1;\n  display:flex;\n  flex-direction:row;\n}\n\n#uc_content_accordion_elementor_86fdb97 .uc_container .uc-heading\n{\n\tdisplay:flex;\n    align-items:center;\n\toverflow:hidden;\n\tcursor:pointer;\n  \n}\n#uc_content_accordion_elementor_86fdb97 .uc_container .uc_content\n{\n    display:none;\n}\n\n#uc_content_accordion_elementor_86fdb97 .uc_container .uc-heading span.ue_accordion_icon\n{\n\tdisplay:flex;\n    align-items:center;\n   \tjustify-content:center;\n    flex-grow:0;\n    flex-shrink:0;\n}\n#uc_content_accordion_elementor_86fdb97 .uc_ac_box.uc-item-active span.uc_dactive\n{\n\tdisplay:none;\n}\n#uc_content_accordion_elementor_86fdb97 .uc_ac_box:not(.uc-item-active) span.uc_active\n{\n\tdisplay:none;\n}\n#uc_content_accordion_elementor_86fdb97 span.ue_accordion_icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n#uc_content_accordion_elementor_86fdb97 .uc_container .uc_btn {\n\n    text-align: center;\n    display: inline-block;\n    text-decoration: none;\n    transition: ease-in-out all 0.25s;\n}\n\n#uc_content_accordion_elementor_86fdb97 .ue-item-image img\n{\n  width:100%;\n  display:block;\n  object-fit:cover;\n}\n\n<\/style>\n\n<div class=\"uc_material_accordion  \"  id=\"uc_content_accordion_elementor_86fdb97\"  data-name=\"\" data-scroll=\"off\" data-offset=\"0\" data-closeothers=\"true\" data-set-hash=\"false\" >\n  <div class=\"uc_container uc-items-wrapper\">\n    \n  <\/div>\n<\/div><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\"}<\/script>\n\n\n<!-- end Content Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e23c636 e-flex e-con-boxed e-con e-parent\" data-id=\"e23c636\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-508c1b9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"508c1b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12b1798 elementor-widget elementor-widget-heading\" data-id=\"12b1798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee8885a elementor-button-align-stretch elementor-widget elementor-widget-global elementor-global-54282 elementor-global-54083 elementor-widget-form\" data-id=\"ee8885a\" data-element_type=\"widget\" data-e-type=\"widget\" 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class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  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class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_b37b326 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_b37b326\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LfgF5AUAAAAAP5f8YnNrta1tbR4i9HHvtqOZj3H\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-Afbeelding1 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Afbeelding1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tImage-1\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[Afbeelding1]\" id=\"form-field-Afbeelding1\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" data-maxsize=\"2\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-Afbeelding2 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Afbeelding2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tImage-2\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[Afbeelding2]\" id=\"form-field-Afbeelding2\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" data-maxsize=\"2\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints We advise you to first report complaints to us using the form below. If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur. From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-40191","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oldskoolbackup.pedifris.nl\/en\/wp-json\/wp\/v2\/pages\/40191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oldskoolbackup.pedifris.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oldskoolbackup.pedifris.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oldskoolbackup.pedifris.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oldskoolbackup.pedifris.nl\/en\/wp-json\/wp\/v2\/comments?post=40191"}],"version-history":[{"count":9,"href":"https:\/\/oldskoolbackup.pedifris.nl\/en\/wp-json\/wp\/v2\/pages\/40191\/revisions"}],"predecessor-version":[{"id":67882,"href":"https:\/\/oldskoolbackup.pedifris.nl\/en\/wp-json\/wp\/v2\/pages\/40191\/revisions\/67882"}],"wp:attachment":[{"href":"https:\/\/oldskoolbackup.pedifris.nl\/en\/wp-json\/wp\/v2\/media?parent=40191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}