{"id":40757,"date":"2019-02-03T23:06:17","date_gmt":"2019-02-03T22:06:17","guid":{"rendered":"https:\/\/www.pedifris.nl\/plaintes\/"},"modified":"2026-02-05T12:04:46","modified_gmt":"2026-02-05T11:04:46","slug":"plaintes","status":"publish","type":"page","link":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/plaintes\/","title":{"rendered":"R\u00e9clamations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40757\" class=\"elementor elementor-40757 elementor-638\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-483f523 e-flex e-con-boxed e-con e-parent\" data-id=\"483f523\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c7d58bc elementor-widget elementor-widget-text-editor\" data-id=\"5c7d58bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>R\u00e9clamations<\/h1><p>Nous vous recommandons de nous faire part de vos r\u00e9clamations en utilisant d&rsquo;abord le formulaire ci-dessous. Si cela ne conduit pas \u00e0 une solution, il est possible de soumettre votre litige pour m\u00e9diation via WebwinkelKeur. Depuis le 15 f\u00e9vrier 2016, les consommateurs de l&rsquo;UE peuvent \u00e9galement d\u00e9poser des plaintes via la plateforme ODR de la Commission europ\u00e9enne. Cette plateforme ODR est accessible \u00e0 l&rsquo;adresse <a href=\"http:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?hl=nl&amp;q=http:\/\/ec.europa.eu\/odr&amp;source=gmail&amp;ust=1505564137689000&amp;usg=AFQjCNGrTM9JJp0cD2Vsl-ADwwfOP24D8g\">http:\/\/ec.europa.eu\/odr<\/a>. Si votre plainte n&rsquo;est pas encore trait\u00e9e ailleurs, vous \u00eates libre de la d\u00e9poser via la plateforme de l&rsquo;Union europ\u00e9enne.\u00a0\u00bb    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bdcf3eb e-flex e-con-boxed e-con e-parent\" data-id=\"bdcf3eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86fdb97 elementor-widget elementor-widget-global elementor-global-40482 elementor-global-830 elementor-widget-ucaddon_content_accordion\" data-id=\"86fdb97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_content_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Content Accordion -->\n\t\t<link id='font-awesome-css' href='https:\/\/oldskoolbackup.pedifris.nl\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/oldskoolbackup.pedifris.nl\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Content Accordion *\/\n\n\n\n#uc_content_accordion_elementor_86fdb97 *{\n  box-sizing: border-box;\n}\n\n#uc_content_accordion_elementor_86fdb97 .uc_ac_box\n{\n  overflow:hidden;\n}\n\n#uc_content_accordion_elementor_86fdb97 .ue_heading_title\n{\n  margin:0;\n  flex-grow:1;\n  display:flex;\n  flex-direction:row;\n}\n\n#uc_content_accordion_elementor_86fdb97 .uc_container .uc-heading\n{\n\tdisplay:flex;\n    align-items:center;\n\toverflow:hidden;\n\tcursor:pointer;\n  \n}\n#uc_content_accordion_elementor_86fdb97 .uc_container .uc_content\n{\n    display:none;\n}\n\n#uc_content_accordion_elementor_86fdb97 .uc_container .uc-heading span.ue_accordion_icon\n{\n\tdisplay:flex;\n    align-items:center;\n   \tjustify-content:center;\n    flex-grow:0;\n    flex-shrink:0;\n}\n#uc_content_accordion_elementor_86fdb97 .uc_ac_box.uc-item-active span.uc_dactive\n{\n\tdisplay:none;\n}\n#uc_content_accordion_elementor_86fdb97 .uc_ac_box:not(.uc-item-active) span.uc_active\n{\n\tdisplay:none;\n}\n#uc_content_accordion_elementor_86fdb97 span.ue_accordion_icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n#uc_content_accordion_elementor_86fdb97 .uc_container .uc_btn {\n\n    text-align: center;\n    display: inline-block;\n    text-decoration: none;\n    transition: ease-in-out all 0.25s;\n}\n\n#uc_content_accordion_elementor_86fdb97 .ue-item-image img\n{\n  width:100%;\n  display:block;\n  object-fit:cover;\n}\n\n<\/style>\n\n<div class=\"uc_material_accordion  \"  id=\"uc_content_accordion_elementor_86fdb97\"  data-name=\"\" data-scroll=\"off\" data-offset=\"0\" data-closeothers=\"true\" data-set-hash=\"false\" >\n  <div class=\"uc_container uc-items-wrapper\">\n    \n  <\/div>\n<\/div><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\"}<\/script>\n\n\n<!-- end Content Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e23c636 e-flex e-con-boxed e-con e-parent\" data-id=\"e23c636\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-508c1b9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"508c1b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12b1798 elementor-widget elementor-widget-heading\" data-id=\"12b1798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formulaire de contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee8885a elementor-button-align-stretch elementor-widget elementor-widget-global elementor-global-54300 elementor-global-54083 elementor-widget-form\" data-id=\"ee8885a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;dce_confirm_dialog_enabled&quot;:&quot;no&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;,&quot;label_icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;field_icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nouveau formulaire\" aria-label=\"Nouveau formulaire\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"40757\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"ee8885a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdresse \u00e9lectronique*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_692b458 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_692b458\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSujet*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_692b458]\" id=\"form-field-field_692b458\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_b37b326 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_b37b326\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LfgF5AUAAAAAP5f8YnNrta1tbR4i9HHvtqOZj3H\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-Afbeelding1 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Afbeelding1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tImage-1\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[Afbeelding1]\" id=\"form-field-Afbeelding1\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" data-maxsize=\"2\" data-maxsize-message=\"Ce fichier d\u00e9passe la taille maximale autoris\u00e9e.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-Afbeelding2 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Afbeelding2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tImage-2\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[Afbeelding2]\" id=\"form-field-Afbeelding2\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" data-maxsize=\"2\" data-maxsize-message=\"Ce fichier d\u00e9passe la taille maximale autoris\u00e9e.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>R\u00e9clamations Nous vous recommandons de nous faire part de vos r\u00e9clamations en utilisant d&rsquo;abord le formulaire ci-dessous. Si cela ne conduit pas \u00e0 une solution, il est possible de soumettre votre litige pour m\u00e9diation via WebwinkelKeur. Depuis le 15 f\u00e9vrier 2016, les consommateurs de l&rsquo;UE peuvent \u00e9galement d\u00e9poser des plaintes via la plateforme ODR de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-40757","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/wp-json\/wp\/v2\/pages\/40757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/wp-json\/wp\/v2\/comments?post=40757"}],"version-history":[{"count":17,"href":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/wp-json\/wp\/v2\/pages\/40757\/revisions"}],"predecessor-version":[{"id":67935,"href":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/wp-json\/wp\/v2\/pages\/40757\/revisions\/67935"}],"wp:attachment":[{"href":"https:\/\/oldskoolbackup.pedifris.nl\/fr\/wp-json\/wp\/v2\/media?parent=40757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}